The purpose of this policy is to ensure that all employees are trained and understand that all client information is private and confidential. Employees are responsible for maintaining client privacy in accordance with all federal and local / state regulations.
Under no circumstances will employees of Hoarding Helpers discuss, or in any way reveal client information to unapproved employees, colleagues, other clients, family or friends, whether at the practice or outside of it, such as in the home or at social occasions. This includes client accounts, appointments, referral letters or any other clinical documentation.
Hoarding Helpers practitioners and other employees are aware of confidentiality requirements for all client encounters and understand that significant breaches of confidentiality may provide grounds for disciplinary action or dismissal.
Training and Orientation of Employees
All employees receive training at orientation, as well as ongoing training regarding the privacy of client information. Every employee is issued the Hoarding Helpers privacy policy and signs a privacy statement as part of their terms and conditions of employment.
The policies and procedures of Hoarding Helpers are explained during the onboarding of new employees, and an onboarding form is signed by each employee as confirmation that they understand and accept their obligations in relation to client privacy and the confidentiality of information.
We safely dispose of all of our waste correctly.
Our Waste carrier licence number is CBDU58201